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Legal

Last updated: <date filled at publish>. These pages are printable (Ctrl+P / Cmd+P) so you can keep a copy of the terms that applied to your order.

Terms of Sale

  1. Supplier identity. Juan-Pierre Greyling, trading as BuyWorldZa, 149 Kruger Street, Rustenburg, 0299, North West (physical address for service of legal documents), telephone 066 263 4772, email jpgreyling44@gmail.com. Legal status: sole proprietor. No company registration number exists and none is displayed.
  2. Full price. Every price shown includes delivery anywhere in South Africa and any applicable taxes. No charges are added at checkout.
  3. Payment. Card and Instant EFT, processed by Yoco on their secured page. We do not offer buy-now-pay-later, lay-bye or any credit product.
  4. Dispatch and delivery. Orders are dispatched within 1 business day. Delivery takes 1–3 business days in main centres and 2–4 business days in regional areas, by The Courier Guy. A tracking number is sent within 24 hours of dispatch.
  5. Your right to cancel. You may cancel this electronic transaction without reason and without penalty within 7 days of receiving the goods (ECTA s44). If we failed to disclose any information required by ECTA s43, that period extends to 14 days.
  6. Returns. In addition, we accept returns within 30 days of delivery provided the item is unused and its seal is intact; we refund the purchase price within 5 business days of receiving the item. See Returns & Refunds.
  7. Defective goods. Within 6 months of delivery you may choose repair, replacement or a refund, and we carry your delivery cost (Consumer Protection Act s20).
  8. Records. A full record of your transaction is emailed to you and you may request a copy at any time.
  9. Complaints and disputes. Email jpgreyling44@gmail.com first; we will respond within 5 business days. If the matter is not resolved, you may refer it to the National Consumer Commission (thencc.org.za).
  10. Reviews, stock and urgency. We publish no invented reviews, no invented stock counts and no artificial deadlines. If a stock figure is shown, it is the real figure.

Privacy Policy (POPIA)

1. Who we are

BuyWorldZa is a sole proprietorship trading as BuyWorldZa, Juan-Pierre Greyling, 149 Kruger Street, Rustenburg, 0299, North West, jpgreyling44@gmail.com, 066 263 4772. We are the "responsible party" for the personal information described in this policy.

2. Our Information Officer

Juan-Pierre Greyling, jpgreyling44@gmail.com. Our Information Officer is registered with the Information Regulator of South Africa and is the person to contact about anything in this policy.

3. What we collect, and why

4. What we do not collect

We never see or store your full card number. Payment details are entered on our payment provider's own secured page — Yoco — and processed by them as an independent operator. We do not collect identity numbers and we do not buy or rent personal information from anyone.

5. Who we share it with

Only the operators needed to deliver your order: Yoco (payment), The Courier Guy (delivery and tracking), and our store and email hosting provider Cloudflare Pages. Each has a written agreement with us requiring confidentiality and appropriate security (POPIA s21). We do not sell personal information.

6. Does your information leave South Africa?

Store files and email are hosted by providers outside South Africa (Cloudflare and Google), so personal information is processed outside the country. Payment is handled by Yoco, a South African payment provider. Where an operator processes personal information outside South Africa, we rely on that operator's safeguards as POPIA permits.

7. How long we keep it

Order and invoice records: 5 years, because tax law requires it. Marketing consent records: until you withdraw them. Cookie data: per the cookie notice.

8. How we protect it

HTTPS across the store, access limited to the owner, unique passwords with two-factor authentication on the store and payment dashboards, and no customer lists stored on personal devices or in spreadsheets.

9. Your rights

You may ask what personal information we hold, ask us to correct or delete it, object to processing, withdraw marketing consent, and complain to the Information Regulator (inforegulator.org.za). Requests to jpgreyling44@gmail.com. We verify your identity first and respond within 30 days.

10. Security compromise

If your personal information is accessed by an unauthorised person, we will notify you and the Information Regulator as soon as reasonably possible after discovery, as POPIA requires.

Returns & Refunds

PAIA Manual (Promotion of Access to Information Act s51)

1. Particulars of the body. BuyWorldZa, sole proprietor Juan-Pierre Greyling, 149 Kruger Street, Rustenburg, 0299, North West, jpgreyling44@gmail.com, 066 263 4772. Information Officer: Juan-Pierre Greyling.

2. Guide of the Information Regulator. A guide on how to use the Act is available from the Information Regulator (inforegulator.org.za).

3. Records available without a request. Product information, prices, terms of sale, privacy policy and returns policy, all published on this site.

4. Records held (categories). Order records, invoices, supplier invoices, courier waybills, customer correspondence, marketing consent records, and this manual's revision history.

5. How to request access. Send the prescribed form to jpgreyling44@gmail.com. We respond within 30 days. Prescribed fees may apply. Requests for another person's personal information are refused.

6. Grounds for refusal. As set out in Chapter 4 of PAIA, including personal privacy, commercial confidentiality and records subject to legal privilege.

7. Remedies. A requester may complain to the Information Regulator or apply to court.

8. Availability. This manual is published on this page and is available in printed form on request.

Cookies

Essential cookies are required for the store to function (cart and checkout). Non-essential cookies (analytics) are set only after you accept. You can decline and still shop. Change your choice at any time by clearing this site's data in your browser; the notice will appear again.

ECTA s43 disclosure

  1. Full name and legal status — see Terms §1 (sole proprietor).
  2. Physical address and telephone number — Terms §1 and the store footer.
  3. Website address and email address — store footer.
  4. Membership of a self-regulatory or accreditation body — none.
  5. Code of conduct — none.
  6. Registration number, office bearers, place of registration — not applicable: no company exists, and no number is invented.
  7. Physical address for service of legal documents — Terms §1.
  8. Sufficient description of the goods — product page.
  9. Full price including transport, taxes and other costs — product page and checkout review step.
  10. Manner of payment — Terms §3.
  11. Terms of the agreement, guarantees and how they can be stored and reproduced — this page, printable.
  12. Time within which goods will be dispatched and delivered — Terms §4.
  13. How the consumer accesses and keeps a full record of the transaction — Terms §8.
  14. Return, exchange and refund policy — Returns & Refunds.
  15. Alternative dispute resolution code — none; unresolved matters go to the National Consumer Commission.
  16. Security procedures and privacy policy for payment and personal information — Privacy Policy.
  17. Minimum duration of any ongoing agreement — not applicable: once-off sales.
  18. ECTA s44 cooling-off rights — Terms §5.
  19. Opportunity to review, correct mistakes and withdraw before finalising — checkout review step.